That most of the smart people are *not* inside your company (the exact quote is lost to time, and attributed to both Scott Nealy and Bill Joy of Sun Microsystems).
Philip Greenspun on Chrysler's decision to put owners's manuals on DVD.
How can (large) companies like Chrysler develop a way of vetting these brilliant ideas with people who are provably innovative before committing massive resources to a course of action?
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